Lead Associate

Thank you for your interest in starting a career with Fox Cities Habitat for Humanity! 

Do you want a career where you get to work with great people and enjoy knowing that you will have a life-long impact on the families Fox Cities Habitat serves? Review the position and apply via the form below.

Title: Lead Associate

Reports to: Store Manager

Direct Reports: None

FLSA Status: Non-Exempt

Classification:  Part time

Compensation: $14.00/hour


Support the management team to ensure that all sales, merchandising, cash-handling, donation acceptance, processing, pricing, and customer service processes run smoothly and efficiently while providing an exceptional experience for volunteers, donors, customers and staff in a safe and clean environment.


  • Provide backup to complete opening and closing procedures
  • Support front-of-store operations, cash management, customer service, and volunteers
  • Support the process for donation intake and inventory management
  • Arrange store signage in a way that maximizes sales, while ensuring that all materials are priced with consistency and accuracy
  • Provide input for pricing guidelines by monitoring competitive environments.
  • Assist in implementing markdown systems used to ensure adequate inventory turn
  • Provide support for accurate monthly inventory and reporting
  • Ensure that all documentation and procedures involved with an accident or incident investigation onsite are followed
  • Participate in Point of Sale (POS) system operations, reporting and maintenance.


  • Assume responsibility for the store and supervise hourly staff in the absence of the Store Manager and Assistant Store Manager.
  • Ensure all safety procedures are adhered to by volunteers, customers and staff.
  • Promote quality volunteer, donor, customer and staff relations. Provide input, document, and address comments and grievances in a timely and professional manner.
  • Oversee and maintain daily and weekly volunteer assignments while providing training, supervision and evaluation of store volunteers

Required skills & experience   

  • Specialized knowledge and competencies in retail, volunteer, warehouse and inventory management and building materials.
  • Able to lift at least 50 lbs.
  • Valid driver’s license with a good driving record.
  • Able to work in a retail/warehouse environment and receive training to safely operate material handling equipment such as hand trucks, pallet jacks, forklifts and a 24’ box truck with a lift gate. Certifications for Forklift, First Aid and CPR (provided by HFH).  Continuing Education hours are required to be current and up to date.
  • Excellent written and verbal communication skills.
  • Superior time management and organizational skills, with exceptional attention to detail.
  • Demonstrated ability to handle multiple and changing projects, deadlines and priorities.
  • Proficient with Microsoft Office projects and POS systems.
Accepted file types: pdf, doc, docx, odt, Max. file size: 2 MB.

To our employees, the biggest benefit that Fox Cities Habitat offers is the satisfaction of working together with volunteers, partner families, and community partners to make affordable home ownership a reality, building stronger neighborhoods, and affecting measurable change in our community.

Greater Fox Cities Area Habitat for Humanity is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability.

If you experience difficulties applying online, please contact Amy Pelishek at AmyP@foxcitieshabitat.org.