Business Operations Specialist

Title: Business Operations Specialist

Reports to: Director, Human Resources

Classification: Part-time

Compensation: $25.00 per hour

Purpose

The Business Operations Specialist will proactively seek opportunities to increase effectiveness and efficiency of all processes, procedures, and programs within the organization; and help to foster a culture of innovation and continuous improvement. 

Responsibilities:

• Make decisions related to business operation improvement opportunities within the organization keeping the Director of Human Resources informed and seeking advice as needed.
• Lead, as directed, continuous improvement initiatives within the organization.
• Develop and handle business operations improvement plans for projects, reaching and sustaining project goals.
• Partner with staff to tactically implement continuous improvement principles to solve challenging problems, apply the right tool sets, standardize, and sustain performance.
• Effectively facilitate teams through problem solving and creative thinking to accomplish short-term and long-term goals.
• Facilitate strategic Value Stream Mapping, Kaizen, Quick-Hit projects from definition through execution. Coordinate cross-functional resources for these events and communicate the results throughout the organization.
• Develop and deliver training to all levels of organization, as needed. Build the skills of all leaders and team members through hands-on interactions and personal mentoring in lean management tools.
• Develop strong, positive, and lasting relationships with staff and volunteers throughout the organization.
• Develop and maintain relationships with vendors and service providers.

Required skills and experience:

• 4+ years of experience with business process improvement
• Lean/Six Sigma Black Belt, ASQ-CQE strongly preferred.
• Lean/Six Sigma Green Belt required.
• Previous facilitator and coaching experiences where problem solving, process development and/or behavior change methods and tools have been used
• Excellent written and verbal communication skills. 
• Ability to make sound judgments, assume responsibility and work independently in a fast-paced environment.
• Ability to manage multiple projects, establish priorities and attend to all details in a timely and professional manner.
• Commitment to mission and values-driven work environment.