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Business Operations Specialist

Business Operations Specialist

Title: Business Operations Specialist

Reports to: Director, Human Resources

Classification: Part-time

Compensation: $25.00 per hour


The Business Operations Specialist will proactively seek opportunities to increase effectiveness and efficiency of all processes, procedures, and programs within the organization; and help to foster a culture of innovation and continuous improvement. 


  • Make decisions related to business operation improvement opportunities within the organization keeping the Director of Human Resources informed and seeking advice as needed.
  • Lead, as directed, continuous improvement initiatives within the organization.
  • Develop and handle business operations improvement plans for projects, reaching and sustaining project goals.
  • Partner with staff to tactically implement continuous improvement principles to solve challenging problems, apply the right tool sets, standardize, and sustain performance.
  • Effectively facilitate teams through problem solving and creative thinking to accomplish short-term and long-term goals.
  • Facilitate strategic Value Stream Mapping, Kaizen, Quick-Hit projects from definition through execution. Coordinate cross-functional resources for these events and communicate the results throughout the organization.
  • Develop and deliver training to all levels of organization, as needed. Build the skills of all leaders and team members through hands-on interactions and personal mentoring in lean management tools.
  • Develop strong, positive, and lasting relationships with staff and volunteers throughout the organization.
  • Develop and maintain relationships with vendors and service providers.

Required skills and experience:

  • 4+ years of experience with business process improvement
  • Lean/Six Sigma Black Belt, ASQ-CQE strongly preferred.
  • Lean/Six Sigma Green Belt required.
  • Previous facilitator and coaching experiences where problem solving, process development and/or behavior change methods and tools have been used
  • Excellent written and verbal communication skills. 
  • Ability to make sound judgments, assume responsibility and work independently in a fast-paced environment.
  • Ability to manage multiple projects, establish priorities and attend to all details in a timely and professional manner.
  • Commitment to mission and values-driven work environment.

Apply now by using the form below:

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