Assistant Manager

Thank you for your interest in starting a career with Fox Cities Habitat for Humanity! 

Do you want a career where you get to work with great people and enjoy knowing that you will have a life-long impact on the families Fox Cities Habitat serves? Review the position and apply via the form below.

Title: Assistant Manager

Reports to: Store Manager

Direct Reports: None

FLSA Status: Non-Exempt

Classification:  Full time

Compensation: $16.00/hour

Purpose

Under the direction of the Store Manager, ensure that donation receiving, processing, pricing and logistics run smoothly and efficiently while providing an exceptional experience for volunteers, donors, customers, and staff in a safe and clean environment.

Responsibilities            

  • Makes decisions regarding ReStore backroom operations, keeping Store Manager informed and seeking advice as needed.
  • Manage the process for donation intake and inventory management, with support from volunteers for sorting, cleaning and recycling.
  • Initiate the transfer of merchandise to and from offsite locations to ensure sufficient inventory levels.
  • Manage transfer of merchandise to ensure sufficient inventory levels.
  • Maintain and communicate donation acceptance guidelines.
  • Ensure proper evaluation of the condition/acceptability of incoming donations.
  • In conjunction with the Store Manager, price items to control inventory turnaround.
  • Continually improve the overall appearance of the donation processing area and related store operations to maximize efficiencies and ensure that all areas of the store and surrounding areas are clean and safe.
  • Ensure that all documentation and procedures involved with an accident or incident investigation onsite are followed
  • Complete opening and closing procedures when needed.
  • Write procedures, training material and backroom signage.

Leadership/Management

  • Work collaboratively with the management team and staff to maintain a positive, supportive and mission focused work culture.
  • Assume responsibility for the store in the absence of the Store Manager.
  • Cultivate a culture of safety by ensuring and insisting that all safety procedures are adhered to by volunteers, donors, customers and staff.
  • Ensure quality volunteer, donor, customer and staff Provide input, document, and address comments and grievances in a timely and professional manner.
  • Assist in staff development and communication by contributing supporting content for weekly staff meetings and identifying outside training opportunities.

Supervisory

  • Oversee and maintain daily and weekly staff and volunteer assignments while providing training, supervision and evaluation of store volunteers in a positive and affirming manner.
  • In the absence of the store manager, supervise backroom staff in a positive and affirming manner.
  • Internal Representation:
    • Develop strong, positive and lasting relationships with staff and volunteers.
  • External Representation:
    • Communicate with donors and customers, primarily on program-specific duties.

Required Skills & Experience   

  • Specialized knowledge and competencies in volunteer, warehouse and inventory management. Knowledge of building materials and retail management are preferred.
  • Able to lift at least 50 lbs.
  • Valid driver’s license with a good driving record.
  • Able to receive training on and safely operate material handling equipment such as hand trucks, pallet jacks, forklifts and a 24’ box truck with a lift gate. (CDL is not required)
  • Certifications for Forklift, First Aid and CPR (provided by HFH). Continuing Education hours are required to be current and up to date.
  • Strong analytical ability, reliability and thoroughness
  • Excellent written and verbal communication skills.
  • Superior time management and organizational skills, with exceptional attention to detail.
  • Ability to learn and work independently in an unstructured environment and as a team player.
  • Ability to establish effective internal and external working relationships.
  • Ability to work diplomatically with others to discuss and resolve problems.
  • Demonstrated ability to handle multiple and changing projects, deadlines and priorities.
  • Outstanding interpersonal communication skills which must be effective and courteous, requiring high integrity when dealing with a broad array of backgrounds.
  • Commitment to mission and values-driven work environment.
  • Proficient with Microsoft Outlook, Word and Excel programs.
Accepted file types: pdf, doc, docx, odt, Max. file size: 64 MB.

To our employees, the biggest benefit that Fox Cities Habitat offers is the satisfaction of working together with volunteers, partner families, and community partners to make affordable home ownership a reality, building stronger neighborhoods, and affecting measurable change in our community.

Greater Fox Cities Area Habitat for Humanity is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age, or disability.

If you experience difficulties applying online, please contact Amy Pelishek at AmyP@foxcitieshabitat.org.

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